Privacy Policy

1. Introduction

The AI Delivered ("AI Delivered," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at AI Delivered.org or engage with our services, including the AI Growth System, live instructor-led training courses, self-paced learning modules, AI proficiency assessment tests, certification programs, and fractional Chief AI Officer (fCAIO) engagements (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Complete assessments or certification tests
• Enroll in self-paced courses or live instructor-led training
• Engage with our AI Growth System or fCAIO services
• Request information about our Services
• Subscribe to marketing communications
• Participate in surveys or promotions
• Contact our customer support

The personal information we may collect includes:

• Name, email address, and contact information
• Login credentials (username and password)
• Professional information (job title, company, industry)
• Educational background
• Payment information (processed securely through our payment processor)
• Profile photos (if provided)

2.2 Assessment and Performance Data

When you use our assessment, testing, and learning services, we collect:

• Test responses, results, and domain-specific scores (AI Thinking, AI Knowledge, Prompt Engineering)
• Certification status, scores, certificate IDs, and verification records
• Course progress, module completion, and quiz performance
• Learning patterns and preferences
• Skill proficiency metrics and AI readiness assessments

2.3 Live Course and Training Data

When you enroll in live instructor-led training courses, we collect:

• Enrollment details and schedule preferences
• Attendance records and participation data
• Workshop outputs and training completion status
• Certificate of completion records

2.4 AI Growth System Data

For organizations engaging with our AI Growth System or fCAIO services, we may collect:

• Organization name, size, industry, and contact information
• Department-level AI readiness assessments and transformation progress
• Engagement metrics, roadmap status, and reporting data
• Team training enrollment and completion records

2.5 Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

• Device information (type, operating system, browser)
• IP address and geolocation data
• Usage patterns and interactions with our Services
• Time spent on various components of our platform
• Referring websites or sources
• Browser cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process and fulfill your transactions
• Generate certification credentials and results
• Create and manage your account
• Personalize your experience and deliver tailored content
• Analyze trends and user traffic to enhance our Services
• Communicate with you about updates, promotions, and educational resources
• Respond to your comments, questions, and requests
• Protect the security and integrity of our platform
• Comply with legal obligations
• Prevent fraudulent or unauthorized use

3.1 Research and Analytics

With your consent, we may use aggregated, anonymized assessment data for:

• Educational research on AI proficiency development
• Industry benchmarking and trend analysis
• Improving assessment methodologies and learning approaches
• Publishing general insights about AI skill development

Any research publications or reports will use only anonymized, aggregated data that cannot be traced back to individual users.

4. Sharing Your Information

We may share your information with the following parties and under the following circumstances:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Payment processors (Stripe)
• Email service providers (SendGrid)
• Cloud hosting and storage providers
• Analytics services (Google Analytics, Facebook Pixel)
• Customer support services

These providers have access to your information only to perform these tasks on our behalf and are contractually obligated to protect your data.

4.2 Third-Party AI Tools and Processors

In delivering our AI training, assessment, and transformation services, we may use third-party artificial intelligence tools and platforms as subprocessors. Specifically:

• AI language models (such as OpenAI) may be used in our interactive chat features (e.g., the Gena AI assistant) and content generation. When you interact with these features, your input text is sent to the AI provider for processing.
• Data boundaries: We only send the minimum data necessary for the specific AI function. Personal account data (email, payment details, certification records) is never sent to third-party AI models.
• Data retention by AI providers:Our AI provider agreements prohibit the use of your data for training their models. Data sent to AI processors is used solely for generating responses and is subject to the provider's data processing agreements.
• Safeguards: All third-party AI integrations are subject to contractual data processing agreements, encryption in transit, and regular security review.
• No automated decision-making: Certification scores and assessment results are calculated by our own scoring systems, not by third-party AI models. AI tools are not used to make decisions that materially affect your account, certifications, or access to services.

4.3 Enterprise Customers

If you access our Services through an enterprise or organization account, we may share your assessment results, progress data, and certification status with the administrator of that account, as authorized by your organization's agreement with us.

4.4 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, address fraud, enforce our policies, or protect the safety of users.

4.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or the use of your personal information.

4.6 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to analyze usage patterns on our platform. These technologies help us improve our Services, personalize content, and optimize your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

We may use the following types of cookies:

• Essential cookies: Necessary for the basic functionality of our Services
• Analytical cookies: Help us understand how users interact with our Services
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Track your browsing habits to deliver targeted advertising

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server infrastructure, regular security assessments, and strict access controls.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account information: Retained while your account is active and for up to 2 years after account deactivation
• Certification records: Retained for the duration of the certificate validity period (typically 2 years) plus 1 additional year for verification purposes
• Assessment and test data: Retained for 3 years from the date of the assessment to support ongoing proficiency tracking
• Course progress and completion data: Retained for 3 years from the date of last activity
• Live course enrollment records: Retained for 2 years after course completion
• AI Growth System engagement data: Retained for the duration of the engagement plus 2 years
• Payment and transaction records: Retained for 7 years as required by financial regulations
• Marketing and communication preferences: Retained until you withdraw consent

When we no longer need personal information, we securely delete or anonymize it. You may request earlier deletion of your data by contacting us, subject to any legal retention requirements.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to delete your personal information in certain circumstances
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8.1 Marketing Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly. Even if you opt out, we may still send you non-promotional communications, such as those related to your account or our ongoing business relations.

8.2 Account Information

You can review and update your account information by logging into your account settings on our platform. If you wish to deactivate your account, please contact us directly.

9. Children's Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete this information promptly. If you believe we might have any information from or about a child under 16, please contact us immediately.

10. International Data Transfers

AI Delivered is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. These countries may have data protection laws that differ from those in your country.

By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States. We implement appropriate safeguards to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.